Tough Dog Delivery policy

We want to make sure that the right suspension is supplied for your vehicle and needs. We’ve devised a delivery method that ensures your suspension is always on time.

Delivery of items purchased through Build & Buy Online will be allowable through the Nominated Tough Dog Suspension Dealer in your area. Simply select the dealer you wish to collect from at the time of completing your order.

At the time of delivery, your authorised dealer will offer you a professional fitting and wheel alignment service. We strongly recommend suspension equipment be fitted by qualified trade professionals. Charges for these services are not included in the suspension kit price, and will be negotiated directly with the Authorised Dealer.

Delivery Charges:

Delivery is charged at a per kilo rate dependent on the equipment purchased. The per kilogram rate is dependent on the location selected.

Delivery Time:

Delivery of your order will occur within 7 days of placement of order, pending stock availability. Should any item be out of stock, a Tough Dog Suspension Sales Representative will contact you regarding your order.

Questions regarding your order:

Should you have a question about the contents or status of your order, please contact our friendly sales team on (02) 9672 8899 or at Please note, if your enquiry is in relation to a warranty claim or related question, please contact directly the dealer your suspension was collected from.